Here’s a copy of the complaint
August 30, 2005 l Leave a Comment
That I sent in to Nutro:
First let me say that I am a faithful customer, and heartily endorse Nutro Products to other pet-owning friends. I myself own four cats, and feed them an all-canned diet. The benefits of such a diet can be read about here: http://www.littlebigcat.com/index.php?action=library&act=show&item=whycatsneedcannedfood
I was in the pet store Sunday morning (name of store, location), and there was a Nutro representative there. In addition to standing behind the table and offering information and free samples, he was also walking up and down the pet food aisles and engaging pet owners in conversations regarding their pet’s diet. That is not what I have a problem with. What I have a problem with, is the erroneous information that he freely gave to unsuspecting pet owners. As any pet owner would, they desire the best for their pet, and hearing information from a representative of the company holds a lot of weight.So it concerned me greatly when this representative began to tell these people how bad canned food was. He said, and I quote, “Most canned food is 70% water.” I was a little suprised that he would say that. Not only is it not true*, he’s also saying this with the backing of a company that sells canned food! Which, by the way, I buy for my cats.
He also went on to say that it should be fed very rarely, if at all, as it is more of a “treat” than anything. Obviously, he’s never read the part of the label that says canned food is AAFCO certified! And being a customer, I know that your canned food is nutritionally balanced and is most certainly NOT a treat to be fed only on “rare occasions”.
To be honest, this spreading of patently false information infuriates me. And considering that you are a company that makes and sells canned cat food, I was shocked that your representative would dissuade people from buying it.
* actually, it is true that canned food is mostly water. What I was taking issue with, is that it was made to sound like is a bad thing. As moggiegirl on the Cat Forum pointed out, “It is true that canned food contains more than 70% water but on a dry matter basis canned food contains more protein than dry food. The meat we buy in a grocery store is about 70% water too and so are mice and birds and all the prey animals cats eat in the wild. That’s why the correct way to calculate nutritional adequacy is on a dry matter basis. If canned food is 78% water and 22% dry matter and the label on the can of food reads 10% protein you divide the 10% protein into the 22% dry matter to get 45% protein. Too many people are reading it wrong. They see 10% protein on the label of the can and think all they’re feeding their cat is a canned drink of water. WRONG!!! It’s actually a nutritionally complete meal that is high in water, good for nourishing the body.”
That is all.
Oh how I wish I had a camera for this one…
August 28, 2005 l 2 Comments
Stephanie was reaching into the rabbits’ cage and “petting” Rex on the head. She was literally using her paw to run down Rex’s forehead. I have a feeling she wanted to play with his ears (she does this when he’s out), but it was so cute to see her trying to play with her buddy.
Rex, meanwhile, did not once move from his salad.
Happy 16th, Beeper!
August 25, 2005 l Leave a Comment
an answer to a little girl’s prayer,
and our miracle kitty.
I can’t tell you how much I love starting off my day by having some one-on-one with the fuzzbutts. Both the bunnies were binky-ing around my room like mad; Peanut does these wild leaps and kicks out in every direction, while Rex’s are more controlled. But Rex also likes to do his Bunny 500’s, the little speed demon.
When they weren’t expending their spastic energy, the two bunsters were getting as much affection as they could. Peanut will melt for an ear massage, and Rex purrs and purrs if given a nose rub. Peanut also gave me a rather tickly kiss on the nose.
I love my bunnies.
Rubber boots
August 23, 2005 l 2 Comments
The cat was peeing in the closet because of the rubber boots.
Nevermind the enzymatic cleaner, nevermind the Lysol. Once we took the boots away, she stopped. I don’t know if there was something on the boots, or what, but Scully was definately peeing on and around them for a reason.
She has not peed in that closet one time since we took the boots away, and it’s been well over two days.
Freakish cat…
